The help group is responsible for answering the queries of users on yoyo. Any queries about yoyo will be first dealt with by the help group team, as most general problems are of a general and simple nature. Problems of specific nature, are fowarded to the group that can best answer your query.
Users are welcome to contact the help group if they believe that for some reason their yoyo account is not working correctly, they need to know a small piece of information that they can't readily find, or any other question involving the use of yoyo, or the services provided by this machine (for example webpages)
If you wish to contact the help group, you can do this by emailing:
As we progress, all common problems will be compiled into a FAQ for your general perusal.